FAQs
We’re passionate about helping brands discover their voice and connect meaningfully with their audience.
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Read most frequent questions
Q. I own a small business, are you still able to work with me?
We love working with small independent shops. We enjoy creating unique website features and systems, hence we welcome all businesses big or small.
Q. How long does it take to build a website?
Our development timeline depends on your requirements as we offer a bespoke service. Here is a general breakdown of how long we take for specific sites.
- WordPress projects – minimum of 4 weeks.
- eCommerce and WooCommerce projects – minimum of 5 weeks.
- Custom-built websites – minimum of 4 weeks, time may vary depending on customer’s requirements.
Q. Do you redesign existing websites?
Yes! We will take a look at your existing website and give an outline of what needs improving, this gives you the option of redesigning the site or starting a new one from scratch.
Q. What is the importance of SEO?
SEO is important if you want to generate business via your website. Good SEO practices will make sure your website will appear on top in Google search results, which means more people are likely to click on it leading to more traffic on your website.
Q. Can you help my website get a good ranking on google?
Yes! We have an in-depth understanding of SEO and our experts are well adept at increasing your Google ranking. We take a tailor-made approach based on research for each project and use technical SEO, link building and content creation to get you there.
Q. How to start a creative design project?
To start, go through the project brief to understand the activity. Perform sufficient study, think up an inventive notion and draft the ideas. Finally, before presenting your ideas to the customer, be sure you have developed them to their full potential.
Q. How much does a website cost?
We do not have a set price for our projects as that mainly depends on every customer’s specific requirement. Once we have received the customer’s brief we can come up with the cost for all the services required and set a timeline for the work.
Q. Will my website be supported by smartphones and tablets as well?
Our websites are compatible with any screen size. Especially since people tend to use their smart devices more often we understand the importance of a responsive site.
Q. How much does a DigiFox eCommerce website cost?
We don’t have a fixed rate for our projects as each project we undertake has its own unique requirements. We adjust our services to fit your specifications and expectations, hence our rate varies from project to project.
Q. How long does your team take to create an eCommerce website?
Our development timeline depends on your requirements as we offer a bespoke service. A customized eCommerce or WooCommerce project will take a minimum of 1 to 4 weeks to complete depending on the complexity and number of revisions. Afterwards, the development phase needs an additional 1 to 6 weeks depending on the number of pages and functionality required. We follow an agile process to ensure that your project is delivered in the minimum possible time.
Q. How long does your team take to create a creative design?
Our project timeline depends on your requirements as we offer a bespoke service.
Q. How much does a DigiFox creative design cost?
We don’t have a fixed rate for our projects as each project we undertake has its own unique requirements. We adjust our services to fit your specifications and expectations, hence our rate varies from project to project.
Q. Why work with DigiFox?
We are Sri Lanka’s leading digital solutions agency. We offer our clients a bespoke experience with effective and efficient strategies that yield great results. We offer high-quality service without any hindrances, for any budget. Set up an appointment with us today!
Q. Do you offer ongoing support with our new website once it's launched?
We certainly do, DigiFox Support is here to help and guide you with any website queries and needs. This is completely optional, as our sites are built on WordPress CMS that allows you easy access to edit and update any part of your site.
Q. What payment gateways do you support?
We support 100+ payment gateways worldwide.
- Paypal
- PayHere
- DirectPay
- WebXPay
- 2Checkout
- Genie
Q. How often will I receive SEO reports?
We offer monthly SEO reports, however, if you require more reports please inform our SEO specialists and we will send in reports as requested.
Q. What are the advantages of using social media marketing for my brand?
- Increased brand authority
- Improved brand loyalty
- Higher conversion rates
- Builds a relationship with your customer
- Increase brand visibility
Q. How often will I receive performance reports?
We offer monthly SMM reports, however, if you require more reports please inform our SMM team and we will send in reports as requested.
Q. Does SMM work for businesses?
Yes, it does! You can easily create an impact with SMM and access your customers on a more personal level making your brand look approachable and friendly. Many businesses today implement SMM into their overall marketing strategy.
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